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COMPANY POLICY TERMS AND CONDITIONS

Confidentiality

All personal information we received remains confidential and will not be shared with others not directly involved with the completion of the order.

Colour accuracy of samples

Every effort has been made to get exact colour matches to our products, but colour shades may vary slightly from different batch numbers so it is important to order all blinds or curtains that are ordered in the same fabric, are all ordered together. If they are not every effort will be made to get the exact match but it cannot be guaranteed.

Back lighting of fabrics

Back lighting is when light is filtering through fabric from behind (e.g. from window and door openings) this can cause slight variations in the colours of fabrics, fabric and curtains will not be responsible for variations due to back light.

Out of stock or discontinued stock

We make every effort to remove items from our site when we are notified of discontinued stock, or to notify a customer to tell them the item is out of stock before ordering. However it is not uncommon for us to be only informed of these issues when we have placed our order with the manufacturer. So fabric and curtains disclaims any responsibility for any damages incurred by delays due to circumstances beyond our control.

Order changes or cancellations

Cancellation return policy

All curtains, roman blinds, and cushions purchased through fabric and curtains are custom made to order and they cannot be resold in the normal course of business and therefore cannot be returned for any reason.

Order changes policy

You have up to 24 hours after you place your order to make any changes. Production of the product will have begun after this time has lapsed. Changes made if possible if still in production after this time will incur a fee, if the product is completed they cannot be changed. Please review your order confirmation email immediately to avoid problems, if there is a problem you must contact the company directly by email immediately.

Window measurements

Accurate measurements are very important for the perfection of the end product, curtains, roman blinds and cushions are custom made and cannot be returned due to incorrect measurements. Should an error on your part occur, we will assist you in every possible way to rectify the problem, please follow the how to measure instructions very carefully, if you have a problem or need to be talked through the process feel free to give us a call and we will gladly assist you.

Payment Options

We require full payment at the time of order placement. We accept visa, MasterCard, and laser card through our website. Bankers drafts, and money orders must be received by our office before your order can be processed. We do not accept cheques.

Dispute resolutions

If we cannot resolve a dispute regarding fabric and curtains ordering, shipping and/or measuring policies to your order, the dispute will be settled by one arbitrator pursuant to the rules of the Irish market. Arbitration shall be filed in your city, your county in Ireland and the hearing relating to said arbitration shall be held at a mutually agreeable location within your county in Ireland, the arbitrator will apply Irish law and will award the substantially prevailing party its costs and reasonable legal fees.

Applicable law

This site was created and is controlled by fabric and curtains, in the county of Wexford Ireland. Therefore the laws of Ireland will govern these terms, conditions and disclaimers without giving effect to any principles of conflicts of the law. We reserve the right to make changes to our website, and our terms, conditions and disclaimers.

Child safety

To avoid injury or strangulation from chains on roman blinds, please keep all chains out of reach of small children Safety options: Small clamp or close peg. Tie chain up to itself. Fixing clamp to the wall with chain fixed inside

Delivery

Delivery Information and charges are liable to change from time to time, therefore this information is dealt with separately in the ordering process at the 'Billing and Delivery' stage. You may accept or reject our delivery and charges information as you proceed through the ordering process, independently of the Company Policy Terms & Conditions.

The following information is only placed within this document for convenience to you the customer, so you may read what you will be asked to agree to in the 'Billing and Delivery' stage or the ordering process.

PLEASE NOTE you are only bound to the following Delivery/Charges Information, once you go through the ordering process and tick the box to indicate that you have read the delivery information.

We use Fast way shipping to delivery your package. This is a €10.00 charge per package, This applies to all orders under 96 inches in width or length shipping to an address in Ireland. It will take three weeks from the date of confirmed order to receive your product, sometimes due to circumstances beyond our control your product can be delayed or cancelled, if your product is going to be delayed or cancelled for any reason we will contact you immediately.

privacy policy

1. Introduction

We at fabric and curtains respect your right to privacy and comply with our obligations under the data protection acts of 1988 and 2002. The purpose of this website privacy policy is to outline how we deal with any personal data you provide to us while visiting this website. Naturally, if you are not happy with this website privacy policy you should not use this website. By visiting this website you are accepting the terms of this website privacy policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

2. Types of information collected

We retain two types of information: Personal data: This is data that identifies you or can be used to identify or contact you and may incur your name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number, birth date, and billing and credit card information. Such information is only collected from you if you voluntary submit it to us.

Non personal data: Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-personal data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

3. Purposes for which we hold your information.

Non personal data: We use the Non-personal data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.

Cookies

This website uses cookie technology. A cookie is a little piece of text stored by the browser on your computer, at the request of our server. We use cookies to deliver content specific to your interests and to save your personal preferences so you do not have to re-enter them each time you connect to our website, our cookies are not available to other websites. We use Cookies to to allow you the customer to place an order on our website, our Cookies will also record the following:

We use cookies primarily to hold the username (email address) and password so that you our customer does not have to log in each time you come back to the website. The password is encrypted under RSA using a 64 bit secret key. This ensures is that your password is indecipherable.
You are free to decline our cookies, if your browser permits, or to ask your browser to indicate when a cookie is being sent. You can also delete cookies files from your computer at your discretion. Note that if you decline our cookies or ask for notification each time a cookies is being sent, this will affect your ease of use of this website.
Please note that our website relies on Cookies to allow you to make a purchase, to disable Cookies will prevent you from placing an order.

Personal data

We will process any Personal data you provide to us for the following purposes:
(a) To provide you with the goods or services you have ordered
(b) To contact you if required in connection with your order or to respond to any communications you might send us
(c) To send you details of offers, promotions and sales.

4. Disclosure of information to third parties

Fabric and curtains will only disclose personal information when required by law or in the good faith belief that such action is necessary to:

  1. Conform to the edicts of the law or comply with a legal process served on fabricandcurtains.ie, fabricandcurtains.com and fabricandcurtains.co.uk
  2. Protect and defend the rights or property of fabricandcurtains.ie , fabricandcurtains.com and fabricandcurtains.co.uk, and/or its visitors.
  3. Identify persons who may be violating the law, the legal notice, or the rights of third parties.
  4. Cooperate with the investigations of purported unlawful activities.

5. Sale of business

We reserve the right to transfer information (including your personal data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all assets of our company provided that the third party agrees to adhere to the terms of the website privacy policy and provided that the third party only uses your personal data for the purposes that you provided it to us.. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

6. Security

Your Personal data is held on secure servers hosted by (internet service provider). The nature of the internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the internet. No data transmission over the internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your personal data.

7. Changes to the website privacy policy

Any changes to this website privacy policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use personal data in a manner significantly different from that stated in this website privacy policy, otherwise disclose to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.

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